Nafith Logistics is seeking a highly motivated and results-driven Digital Product Manager (Egypt, Jordan, Iraq, GCC) to lead the strategy, development, and expansion of our web platform across the Middle East. This is a unique opportunity for a seasoned professional to drive digital transformation and manage a product that is at the core of our regional growth.
What You'll Do
- Serve as the "CEO of the product," executing the digital product roadmap to align with business objectives across Egypt, Jordan, Iraq, and the GCC.
- Lead customer acquisition and onboarding initiatives, designing and optimizing user journeys to drive product adoption and customer retention.
- Develop and implement go-to-market strategies for new features and services, coordinating with local digital launch partners and marketing agencies.
- Manage and lead cross-functional teams, including sales, operations, and technical teams, in a multi-country and remote environment.
- Utilize a data-driven approach, using analytics to monitor product performance, identify trends, and inform strategic decisions.
Who We're Looking For
- Proven Experience: A minimum of 10 years of experience in digital product management, with a track record of managing a digital or web platform throughout its lifecycle. Experience in digital platforms for delivery and services is highly desirable. and we acknowledge that a strong background includes learning from both successes and failures in product launches.
- Regional Market Expertise: Demonstrated experience in launching and managing digital products within parts of the target markets of Egypt, Jordan, Iraq, and the GCC. A deep understanding of the local business cultures and logistics landscape is essential.
- Customer-Centric Approach: A minimum of 5 years of experience in customer acquisition and onboarding, with a strong focus on creating seamless and effective user journeys.
- Fluent in English: Excellent written and verbal communication skills in English are a must.
- Leadership and Team Management: Proven ability to lead and motivate remote teams and effectively manage and connect with them across multiple countries using various digital platforms on the go.
- Logistics Background: Experience in the logistics, supply chain, or transportation industry is highly preferred.
- Problem-Solver: The ability to identify challenges and devise creative, effective solutions under pressure in a fast-paced environment.
- Education: A Bachelor’s degree in Business Administration, Computer Science, Marketing, or a related field. An MBA or a product management certification is a plus.
- Residency: any resident from the MENA region can apply.
- This is a key leadership position that requires a strategic thinker who can bridge the gap between business goals, customer needs, and technical execution. If you are passionate about driving growth through innovative digital products, we encourage you to apply.
