Junior Billing in Orange Egypt - (On-site) (Full-time)

 


About the job

Purpose of the job

Work in Billing team technically to ensure availability, delivery and resolution of solutions incidents & subscribers complaints within the predefined SLAs/KPIs in a controlled & optimized model for Billing, Rating, Roaming, interconnect, middleware & order fulfillment and their related integrated systems.

Duties And Responsibilities

  • Committing and adapting to the annually developed strategic directions with full alignment with business and company objectives.
  • Ensuring operational stability across Billing modules for Both GSM and DSL services to ensure compliance with the planned performance and assuring that there is no revenue loss besides managing bill cycle activities from bill cycle review with the finance team till invoice delivery through different streams.
  • Taking part as a third level of complain handling team that is aware with billing and Rating systems and the integration with the integrated systems EAI (Enterprise Architecture Integration) and others systems (ex ,IN, HLR, ?)
  • Participate in the acceptance for the new products and services.
  • Perform support activities to ensure system functional and operational stability by providing short term and quick fixes and/or workarounds.
  • Act as 1st and 2nd level of support by accepting, evaluating and solving operational problems and customer complains and requests from finance, marketing and cs tecms and also redistributing those cases to other team members.
  • Design, implement and receive alarms related to Billing solution and related integrated systems, analyze them against the actual implemented solution and its operational specifications.
  • Design a solution to radically resolve open issues that would be implemented in cooperation with Billing, Operations Support teams and their vendors.
  • Provide workaround for open issues related to Billing solutions to minimize business and operational impacts until radical solution implementation.
  • Run regular checks for system operational monitors and handle alarms generated out of those monitors as incidents.
  • Perform/apply high level performance measures to ensure consistent delivery and availability and to trigger any need for a solution redesign or capacity adjustment.
  • Deal, prioritize and escalate open defects with suppliers and develop verticals.
  • Understand the business value of the platform, product and service and make use of the understanding in the analysis and/or the resolution course of actions.
  • Manage fixes needed for resolving reported incidents in alignment with IT change management process.
  • Generate incidents report and status as well as follow up with the team and vendor on the opened cases.
  • Maintain proper documentation for operational procedures, business aspects and technical design.
  • Recommend a proactive course of action to maintain smooth operations with minimum risk with respect to new changes.
  • Responsible for changes and deployment of all system/applications within his function and work on test scenarios and alignment between own team and the testing team.
  • Commit to system functionality and user satisfaction in rapidly growing and changing environments.


Job specification

Education And Experience

Bachelor degree in Computer Science, Engineering, or related discipline with an IT focus is preferred.

Experience

From 0-2 Years of experience.

Skills and abilities:

  • Expert in Oracle database SQL and PL-SQL, UNIX operating systems, IT solutions architecture
  • Good experience in data network.
  • Experience in implementation, operation, and maintenance of large-scale systems, preferably across multiple hardware and software platforms within telecommunication industry.
  • Experience in project management activities of development and operations projects.
  • Demonstrated competency in executing one or more projects.
  • Gained experience in managing resources to meet goals across projects.

Click here to Apply (Easy Apply on LinkedIn)

E-Commerce Specialist (Shopify, SEO & Growth) in Healthboutiquejo.com - Egypt - (Remote) (Full-time)

 

About the job

About Us

HealthBoutiqueJO.com is a leading online store in Jordan, GCC, Levant, and global markets, offering high-quality health, beauty, and wellness products. Our mission is to become the region’s top e-commerce destination.

Job Description

We are hiring an E-Commerce Specialist to take full responsibility for the performance and growth of our online store. This role goes beyond data entry – it involves SEO strategy, sales optimization, analytics, and digital marketing coordination.

Key Responsibilities
  • Manage product listings, collections, and categories in Shopify.
  • Develop and execute SEO strategies (keywords, meta tags, content optimization).
  • Track and analyze performance with Google Analytics & Shopify Analytics.
  • Improve conversion rates through product presentation and site optimization.
  • Coordinate with marketing team on ads, promotions, and campaigns.
  • Ensure compliance with Google Merchant Center & Meta Catalogs.
  • Provide sales reports and suggest improvements.
Requirements
  • Proven experience as an E-Commerce Specialist (Shopify preferred).
  • Strong SEO knowledge (tools like Ahrefs, SEMrush, or similar).
  • Analytical mindset with Google Analytics / Meta Ads experience.
  • Ability to plan and execute digital growth strategies.
  • Bilingual (English & Arabic) preferred.
What We Offer
  • Attractive compensation package.
  • Key role in scaling a growing brand.
  • Long-term growth opportunities with HealthBoutique.
  • 👉 Apply with subject line: “E-Commerce Specialist – HealthBoutique”

yazan.manasra@healthboutiquejo.com


Business Developer in Al SHrouk HR Solutions - Egypt - (Remote) (Full-time)

 


About the job

We’re Hiring | Business Developer


Our fast-growing start-up agency is looking for a Business Developer with experience in Advertising and Information Technology to help us expand and build strong client partnerships.


What you’ll do:

  • Explore and create new business opportunities.
  • Build and maintain lasting client relationships.
  • Drive sales growth and support our start-up’s journey.


Requirements:

  • Proven experience in Business Development (Advertising / IT) field.
  • Strong communication & negotiation skills.
  • Self-motivated, ambitious, and startup-minded.


If you’re ready to grow with us and take your career to the next level, we’d love to meet you!

Click here to Apply (Easy Apply on LinkedIn)

Call Center Agent in UPGRADE - Egypt - (Remote) (Full-time)

 



About the job

About us

We’re a fast-growing agency that helps businesses scale. We move fast, focus on results, and have fun doing it.


The role

Call potential customers, spark interest, and book demo appointments. You’ll own the first touch and set our sales team up to win.


What you’ll do

  • Make ~100+ outbound calls a day and send follow-ups
  • Book initial meetings for the sales team
  • Share clear notes so demos are qualified and productive
  • Research and qualify new leads online
  • Keep CRM data clean and up to date


What you bring

  • Strong spoken and written communication
  • Confident, persuasive phone presence
  • Goal-driven, self-motivated, and team-oriented
  • Able to build rapport quickly and handle objections
  • Professional, straightforward attitude


Benefits

  • Competitive salary + bonuses
  • Clear career growth and pay increases
  • Supportive team and ongoing training
  • Business-casual, professional environment
  • Regular team events


Equal Opportunity

We’re an equal opportunity employer. We welcome everyone and don’t discriminate based on any protected characteristic.


How to apply

If this sounds like you, apply with your resume. We’d love to hear from you.


Click here to Apply (Easy Apply on LinkedIn)

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